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Measuring Customer Success Performance
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Measuring Customer Success Performance

Markus Rentsch's avatar
Markus Rentsch
Aug 10, 2022
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Customer-Value-Led-Growth Newsletter
Measuring Customer Success Performance
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“What’s the ROI of customer success?”

The last and most important part of your most important CS asset is dedicated to giving a decisive answer.

If you haven’t done it yet, I recommend you go through the previous issues of

  • How you build a churn-crushing mindset

  • How to operationalize customer value

  • Customer quality matters

  • How to optimize resource distribution

…

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