Customers coming with the right expectations is the first step to reducing churn and improving our customer portfolios.
But it’s not enough to just want the right thing.
We’ve probably all experienced working with customers who
Don’t follow advice but keep complaining.
Are not willing to put in the effort and look for shortcuts.
Don’t show up for meetin…
Keep reading with a 7-day free trial
Subscribe to Customer-Value-Led-Growth Newsletter to keep reading this post and get 7 days of free access to the full post archives.