I haven’t met a single CSM who complained about idling times. But quite often, it’s the opposite of working long hours with little to no breaks. Followed by a high degree of exhaustion and low impact on top. A helpful mindset and tool to spend less time, drain less energy, and create better results is the 80/20 principle.
How CSMs win with the 80/20 principle
How CSMs win with the 80/20 principle
How CSMs win with the 80/20 principle
I haven’t met a single CSM who complained about idling times. But quite often, it’s the opposite of working long hours with little to no breaks. Followed by a high degree of exhaustion and low impact on top. A helpful mindset and tool to spend less time, drain less energy, and create better results is the 80/20 principle.