The first step to high Net Revenue Retention
is to get churn down to an all-time low and keep it there.
Steal this 5 step-framework to deal with it once and for all:
1. Determine customer profitability
Not all churn is equal. Some churn may not even be a bad thing. We all know customers that are a true pain in the a** and chances are, the costs of service exceeded their revenue. When you are applyi…
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