Minimum Viable Input vs Maximum Possible Outcome

Have you been laid off or lost dear colleagues to it?

If not you should, consider yourself lucky.

Doing “more with less” is the new mantra in SaaS and their customer success teams.

It’s not that it has been new for the latter as even during the “golden age” of SaaS they were usually the first that get their budgets cut.

After all, CS teams are a cost cent…