Customer-Value-Led-Growth Newsletter

Share this post

User's avatar
Customer-Value-Led-Growth Newsletter
Doing more with less

Doing more with less

Markus Rentsch's avatar
Markus Rentsch
Feb 18, 2023
∙ Paid
1

Share this post

User's avatar
Customer-Value-Led-Growth Newsletter
Doing more with less
Share

has been declared the new mantra for customer success and it’s completely garbage.

Here’s a simple explanation of why:

Your customers don’t care about your efficiency or productivity goals.

What they care about is the value they get - more than ever. 

The rise of the CFO is the final nail in the coffin for delivering mediocre outcomes.  

What you really ne…

Keep reading with a 7-day free trial

Subscribe to Customer-Value-Led-Growth Newsletter to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Markus Rentsch
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share