Customer-Value-Led-Growth Newsletter | Markus Rentsch | Substack

Black Friday Deals

Hey dear fellow CS addict, I’m a bit late to the party but apparently, it’s Black Friday approaching again. So if you are looking to upgrade your skills…

Nov 23 •

New

Top

Community

How to better communicate with your customers

Hi, I’m Markus, and welcome to a 🔒 subscriber-only edition 🔒 of my newsletter. I help you to deliver, grow, and monetize customer value to improve…

Nov 21 •

How to boost your performance with CS operations Part II

Hi, I’m Markus, and welcome to a 🔒 subscriber-only edition 🔒 of my newsletter. I help you to deliver, grow, and monetize customer value to improve…

Nov 14 •

How to boost your performance with CS Operations Part I

Hi, I’m Markus, and welcome to a 🔒 subscriber-only edition 🔒 of my newsletter. I help you to deliver, grow, and monetize customer value to improve…

Nov 7 •

The not-so-secret to high product adoption

Hi, I’m Markus, and welcome to a 🔒 subscriber-only edition 🔒 of my newsletter. I help you to deliver, grow, and monetize customer value to improve…

Nov 3 •

Get 1% better in Customer Success every day

I believe, that the only way to become a top 5% performer is through continuous learning. Improving your mindset, tools, processes, and strategies as…

Nov 2 •

Halloween Special: The executive that does not "believe" in Customer Success

There are no hacks, magic bullets, and flying carpets in Customer Success. Customer Success does not produce instant results. That’s not how it’s…

Oct 31 •

Customer Success Metric Teardown

Hi, I’m Markus, and welcome to a 🔒 subscriber-only edition 🔒 of my newsletter. I help you to deliver, grow, and monetize customer value to improve…

Oct 27 •

Customer-Value-Led-Growth Newsletter

Learn how to turn Customer Success into your most powerful growth engine.

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